Privacy Policy

Effective Date: August 3, 2025

At alice-music.lk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

 

Information We Collect

We may collect the following information when you place an order, register, or interact with our website:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Purchase history

  • IP address and browser/device data

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and respond to customer inquiries

  • Improve our products, services, and website experience

  • Send occasional promotional emails (you can opt out anytime)

  • Prevent fraud or security issues

 

How We Protect Your Information

We take your privacy seriously and use industry-standard measures to protect your data, including:

  • Secure SSL encryption

  • Limited access to sensitive data

  • Payment processing handled by trusted third-party gateway Payhere.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

 

Third-Party Services

We may use third-party services for:

  • Payment processing

  • Order fulfillment

  • Analytics and website optimization

These services have their own privacy policies, and we encourage you to review them.

 

Cookies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze site traffic

You can disable cookies through your browser settings, though some features may not function properly.

 

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent at any time

To make such requests, please email us at privacy@alice-music.lk.

 

Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page, with the revised date.

 

Contact Us

If you have any questions or concerns about this policy, contact us at:

Email: support@alice-music.lk
Phone: [+94718327339]
Address: 43B-1, Thotupola watta road, Mawala, Wadduwa, 12560